Results and Follow-Up – toongabbie
Home About Us Services Everyday careGP consults · Same-day · Scripts · Referrals · Certificates · Telehealth Family healthChildren · Women · Men · Antenatal · Older adults · Mental health Procedures and testsSkin checks · Excisions · ECG · Spirometry · Pathology · Ear syringing Ongoing and preventiveChronic disease · Care plans · Diabetes · Immunisation · Travel · Weight Our Team Health Journal Patient Info Contact Book Appointment ☎ (02) 7813 6000

Home›Services›Results and Follow-Up

Your results, properly explained.

A number on a page is not an answer. Results appointments are where your GP puts the test in the context of your history, tells you what it means for you, and agrees what happens next.

Three ways to book: HotDoc · online · or by phone.

Results and Follow-Up at Toongabbie Doctors
Dr Mustafa Hafiz
Dr Mustafa HafizGeneral Practitioner · MChD, FRACGP

No result goes unread.

Every test we order comes back to the doctor who ordered it and is reviewed before it reaches you.

When your GP orders a blood test, scan, swab or screening test, the result returns electronically to our practice and is reviewed by the doctor who requested it. That review happens whether or not you have booked a follow-up, and it is how abnormal results are caught.

Book online →What we help with

How you will hear from us

If a result needs action, our reception or nursing staff will contact you and ask you to book an appointment. If a result is urgent, you will be called. If everything is normal and your doctor asked you to book a follow-up anyway, that appointment still matters, because normal results often change what is recommended next.

Good to know

No news is not always good news. If you have had a test and heard nothing within the timeframe your doctor gave you, please call us rather than assume.

1 of 4

Why results are not given over the front desk

Reception staff are not able to interpret results or tell you what a number means, and privacy law limits what can be released by phone. It is not obstruction; it is that a result out of context can frighten or falsely reassure. Your doctor will go through it with you.

2 of 4

Results by telehealth

Many results are well suited to a phone appointment, which is bulk billed for eligible patients who have seen us face to face in the previous twelve months. You can discuss the result, agree a plan and have a script sent to your phone without coming in.

3 of 4

Keeping your own copy

You are entitled to a copy of your results. Ask at your appointment and we can print them or send them securely. Results also appear in My Health Record where you and the practice have that enabled.

Results we follow up on.

What a follow-up appointment typically covers.

What to expect.

How results move from the laboratory back to you.

01
The test is done

At 4Cyte Pathology in our centre, at an imaging provider, or in our treatment room for swabs and ECGs.

02
Your GP reviews it

The result returns to the ordering doctor, who reviews it against your history and flags anything that needs action.

03
We contact you if needed

Reception or nursing staff call you to book. Urgent results are phoned through the same day.

04
You book a follow-up

In person or by telehealth, bulk billed for eligible patients, to discuss what it means and agree next steps.

Bring with youMedicare cardThe date and place the test was doneAny symptoms since the testQuestions you want answered

Who you'll see.

Your result goes back to the GP who ordered it wherever possible.

Focuses on this area
Dr Mustafa Hafiz
General Practitioner · Medical Director
Dr Mustafa Hafiz
MChD, FRACGP

Skin cancer checks and minor procedures, men's health, mental health and family medicine.

Available Mon · Tue · Wed · Fri · Sun
Focuses on this area
Dr Zainab Shirazi
General Practitioner
Dr Zainab Shirazi
Diploma in Dermatology

Women's health, children's health and skin conditions.

Available Mon · Tue · Wed · Fri · Sat
Focuses on this area
Dr Mohammed Hossain
General Practitioner
Dr Mohammed Hossain
MBBS, FRACGP, Diploma in Dermatology

Chronic and complex conditions, heart, gut and kidney health, weight management.

Available Mon · Wed
Dr Robert Reid
General Practitioner
Dr Robert Reid
MBBS · In general practice since 1980

Mental health, chronic illness, disability care and general family medicine.

Available Ask reception

Fees and bulk billing.

Results appointments are bulk billed for patients with a valid Medicare card, whether in person or by phone.

Full fee guide
We are a Medicare bulk billing practice
100% bulk billing clinic

Standard GP consultations at Toongabbie Doctors are bulk billed for patients with a valid Medicare card, so there is no out-of-pocket cost to see your doctor.

Pathology collected at 4Cyte in our centre is bulk billed when requested by your GP for a Medicare-eligible test.
Some imaging carries an out-of-pocket cost depending on the provider; your GP will tell you when that applies.
Copies of your own results are provided free at an appointment; administrative fees may apply for bulk record transfers.

Common questions.

The questions we hear most about results.

Most routine blood tests come back within one to three working days. Some specialised tests and biopsies take one to two weeks. Your doctor will tell you what to expect when the test is ordered.

No. Reception can tell you that a result has arrived and whether the doctor wants to see you, but interpreting the result is the doctor's job and needs an appointment.

Not always, but your doctor may still want to discuss what the result means for your ongoing care. If a follow-up was recommended, please keep it.

Yes, for eligible patients who have had a face-to-face appointment with us in the previous twelve months. Phone results appointments are bulk billed.

Bring the report or ask that provider to send it to us. We can review results ordered elsewhere, though the ordering doctor remains responsible for acting on them.

Results waiting? Book the follow-up.

Results appointments are bulk billed for Medicare card holders and can be done in person or by phone.

Three ways to book: HotDoc · online · or by phone on (02) 7813 6000.

Toongabbie Doctors · Shop 1, Toongabbie Point
Monday to Friday8:00am - 5:00pm
Saturday8:00am - 1:00pm
SundayClosed
ParkingFree via Cox Lane
 Book →